client information and expectations

All new clients are given a complete BHEC package with all board and training contracts, liability releases, credit card authorizations, show expenses and charges, and current rate sheets.

Below are recent policy and pricing notices that were mailed and emailed to clients.

February 1, 2022 — A temporary surcharge may be added to your bill due to the increase costs of feed and maintenance products.

January 1, 2022 — Several price increases were implemented as of January 1, 202. These include:

  • Price increase announced in November is now in effect.
  • Late fees will be applied at $75/day after the third of the month (training/board invoices are due on the 1st)
  • All storage rental will also incur late fees. This includes, but is not limited to wardrobe trunks, extra equipment trunks, jog carts, buggies, harnesses, etc.

November 13, 2021 — Current clients were emails/mailed a price increase notice that will go into effect on January 1, 2022.

We take our clients’ business seriously.

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